Building customer knowledge is a key point in ensuring optimal performance and earnings of the solutions from Mita-Teknik. With a wide range of different services we seek to provide professional support for our customers as a part of our Customer Partnering concept.

KNOW-HOW BASED NEEDS ASSESSMENT
Choosing the right system design is the basis for safe and reliable operation of your machines. With close communication and more than 40 years of experience, we advise our customers in the fields of both hardware and software.

ACADEMY
Learn even more! Mita-Teknik Academy provides quality training for our customers and suppliers. We offer various courses in how to use the systems which you have bought from Mita-Teknik. We want to ensure that you have the required knowledge in order to utilize the system in the best possible way in the day-to-day operation.

REPAIR & MAINTENANCE
Fast and competent repair and maintenance is crucial for optimal operation and reliability, in order for our customers to get the maximum output of your investment. All of our repairs are carried out in our in-house service facilities available in both Denmark and in our Ningbo department in China. Read more.

CUSTOMER SUPPORT
With our special Customer Support team we support you in all matters of hardware and software bugs. Our Customer Support team can be reached by telephone or e-mail. Read more.

DESIGN & ENGINEERING
We offer consultancy in the fields of both hardware and software. The flexibility of our module-based, Plug-and-Play System ensure tailor-made solutions for your specific needs. Through close dialog between Mita-Teknik and our customers, we offer you turnkey projects for safe and reliable operation of your machines. With our advanced, automatic Testing System, all of our products are tested in-house before delivery.

SIDE-BY-SDE DEVELOPMENT
We offer a complete software support. You can choose different approaches either we elaborate the complete software for you or we do it in co-operation – or you do it yourself. Either or we guarantee you our full support. If you decide to develop your own application software, or refine a Mita-Teknik developed application software, we offer you our programming tool, PEPTOOL, supporting C-code programming and editing. Read more about PEPTOOL.

CoDeSys is one of the most powerful IEC61131-3 programming tools for industrial automation technology. Our WP4x00 controller supports the IEC61131-3 PLC programming standard as well as the C standard. You can write your own program according to your needs and upload it to the WP4x00 controller. Read more about CoDeSys.

FIELD SERVICE
We have a team of embedded engineers ready to service you with on-site participation during various jobs like; startups, commissioning, performance analysis, application development, upgrades, support and troubleshooting.